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Senior Citrix Engineer

Location:Fort Gordon, Augusta, GA
JobID:55
Posted:04/17/2019

The Senior Citrix Engineer role is responsible for the overall direction, development, enhancement and maintenance of the enterprise Citrix environment. The Citrix Engineer will direct resources and vendors to ensure that equipment is properly installed, configured, secured, and maintained.

Responsibilities

  • Responsible for managing the day-to-day administration, planning, and problem-solving for the Citrix XenApp environment on a 24x7 basis

  • Primarily responsible for the design, implementation, and support of solutions related to Citrix projects and initiatives

  • Designing, implementing, administrating enterprise Windows/Citrix XenApp environments (5.0 and above)

  • Responsible for analysis, planning, development and implementation of new features and enhancements to provide required levels of service to meet service requirements

  • Responsible for innovation roadmaps, maintenance scheduling, life cycle management, and capacity management for the Citrix environment and related dependent technologies.

  • Identify inefficiencies, gaps and issues, and drive the analysis and documentation of technical requirements for enterprise Citrix XenApp architecture, guiding adoption of and adherence to standard operating procedures

  • Responsible for providing Disaster Recovery solutions as it relates to the XenApp Environment by developing and maintaining a library of procedures for disaster recovery documentation.

  • Responsible for keeping track of existing XenApp, ThinPrint, Wyse, and Terminal Services license and resource usage, trending and capacity planning for future growth.

  • Administer Forcepoint TTC and Wyse terminals

  • Accurately maintain all documentation as it relates to configuration, processes, service records, asset inventories, topologies, administration manuals, job instructions, support contacts

  • Ensures Leadership is aware of all known and identified risks to system availability, performance, reliability and security

  • Responsible for performance tuning and providing a high availability XenApp environment to eliminate single points of failure

  • Manage ticket queue; own, and escalate issues through resolution

  • Work with Windows/Server team on virtualization initiatives

  • Performs other tasks as required by OSC and the Government contracting office

Minimum Qualifications

  • 8 years of experience working in and supporting a Citrix environment (Enterprise Level)

  • Must be able to receive or maintain a Clearance

  • Minimum of 5 years of experience designing/implementing/administrating enterprise Windows/Citrix XenApp environments (5.0 and above).

  • Minimum of 4 years of experience managing and working in a highly virtualized x86 environment.

  • Expert knowledge of Citrix XenApp and OS technologies

  • Expert knowledge of Windows Active Directory Domains integration and interaction with the network, Group Policy, Anti-Virus applications, DHCP, DNS, and WINS

  • Prior experience with ThinPrint technologies

  • Must have prior experience in advanced troubleshooting

  • Preferred candidates who have worked as a Citrix Architect

  • Forcepoint TTC experience preferred

Benefits

Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account (FSA), Health Savings Account (HSA), 401k

PTOs

Paid Company Holidays and PTO

Career Development

Opportunities to enhance IT knowledge and skills, thus strengthening the OSC team and improving our employees' potential for future opportunities